Hope Leerling

Hope College Holland, MI

Bachelor of Arts in Communication

Minor in Business Management

Honors Research accepted to National Conference of Undergraduate Research 2014

Management Study Abroad Program- London, England and Paris, France, May 2014

Minor in Business Management

Honors Research accepted to National Conference of Undergraduate Research 2014

Management Study Abroad Program- London, England and Paris, France, May 2014

Marketing Intern, Murdoch Marketing, Holland, MI
January 2015-April 2015

Manage Facebook and Twitter for two companies

Write blogs and post them using WordPress

Organize website content and create sitemaps

Write blogs, press releases, and website content

Phone Receptionist Hope College Office of Admissions Holland, MI
August 2014-Present

Answer questions and direct calls to the appropriate staff

Developed conflict management and interpersonal communication skills

Marketing Intern, Code Blue Corporation, Holland, MI
June 2014-August 2014

Executed social media posts and campaigns seen by 2,000+ followers

Created surveys and promotional emails

Gathered and added data to various customer relationship management platforms

Solutions Fulfillment Intern Steelcase Grand Rapids, MI
May 2013-September 2013

Acted as a liaison between Steelcase and dealers by building and maintaining relationships while providing exceptional customer service

Coordinated orders with manufacturing and dealers, greatly improving communication and problem solving skills

Created an effective and appealing PowerPoint presentation that is used by ten Sales Service Representatives to present ideas to dealers

Evaluated statistics of sales using Microsoft Excel and critiqued staff to improve efficiency as a team of ten

Lambda Pi Eta Communication Honor Society
December 2013-Present

Hope College Business Club
August 2012-Present

Volunteer, Freedom Village Assisted Living
January 2012-Present

Member, Sigma Iota Beta sorority
March 2013-Present